40 Excellent | 5 Good | 1 OK | 3 Bad |
Order: | 2865 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: I had problems with using PayPal on this website, (my error) but the responsiveness of library-dust's customer service in helping me out was awesome. They responded almost immediately, I used the email option and it was way after normal business hours. My purchase arrived within a few business days. I am very happy so far with my experience and the product. |
Order: | 2844 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The professionalism of Library- Dust staff and devotion to customer care was, to me, rather surprising and refreshing. My satisfaction of tbe product is total satisfaction. This is my opinion of Llibrary- Dust LLC., |
Order: | 2700 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I purchased FDA-approved N95 respirators at great price. Shipping costs were reasonable and delivery was quick. It took some digging through the web to find these items at library-dust.com, but it was worth it! |
Order: | 2678 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very personable! They were able to 'direct' me to the particular model I needed. Definitely knew their product. |
Order: | 2621 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Thanks |
Order: | 2532 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I ordered 3m respirators. The price was right, the service was good, and the shipping was fast. I am very satisfied. Thanks |
Order: | 2386 | ||
Rating: | Bad | ||
Comments: | Price Rating: OK Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: Bad Customer Service Rating: Awful Title: Body: Libary-Dust for me was a situation. They filled my orders, there site did not explain about one to three parts for the mask filters, so order re order and to return items not orderd were charged 25% re stocking fee. And when canceled order, had to respond to canceled order, if not they send anyway. NO way to talk to them on there phone #! I now am recommending, WWW.GRAINGER.COM They are easy to deal with and you can talk to them on the phone. They are everywhere so shipping is a non issue! And most of the same products are more reasonabley priced. |
Order: | 2114 | ||
Rating: | Bad | ||
Comments: | Price Rating: Good Shipping Options Rating: OK Delivery Rating: Awful Ease Of Purchase Rating: OK Customer Service Rating: Awful Title: Body: No answer for messages left on 800 phone number. No response or very late response for e-mail messages. Inventory status information is not correct on the web. |
Order: | 1975 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: prefer if uspo was offfered |
Order: | 1504 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: |
Order: | 1378 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Thanks for excellent services. |
Order: | 1203 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is the first time we ordered from this company and I am happy to say we were very pleased with the prices and speedy delivery of the items. |
Order: | 1178 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Not Rated Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: |
Order: | 1119 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Fast delivery, excellent service, great communication |
Order: | 969 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: |
Order: | 915 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: |
Order: | 867 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The customer service was prompt and accomodating. When they did not have something that I wanted, they added it to their website as it made good sense for them to carry it and also suited my needs. They had good replys on my question emails and shipping was excellent. They were great to deal with. |
Order: | 854 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Fantastic merchant. Best price and incredibly fast shipping. Love em!!! |
Order: | 811 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This merchant has an excellent collection of mechandise for the environmental control customer. The pricing is excellent; being less expensive than most other suppliers. The site is quite easy to navigate, especially for the user with more product knowledge. Customer service is very personalized and is outstanding in the Web context. Shipping and delivery are flexible and proceed as stated. Overall it has been a pleasure doing business with Library Dust. Noel H. Eyster, CPA |
Order: | 765 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very satisfied. I had my purchase very quickly (without extra charges) and got exactly what I ordered. |
Order: | 744 | ||
Rating: | Good | ||
Comments: | Price Rating: Good Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: I did not have to use customer service with this merchant. The only comment is that the merchant could have had a final screen to print the final invoice including shipping. That said, shipping was excellent. Received the product in only three days. |
Order: | 743 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Best price on the web. Fast shipping. Will shop again. |
Order: | 723 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Ordered Sunday night...merchandise delivered Tuesday! |
Order: | 721 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: great price and prompt service, thanks! |
Order: | 675 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: OK Customer Service Rating: OK Title: Body: Very good price and the shipping was faster than expected. Would use them again. |
Order: | 669 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: fast, complete, best price -- all in one. terrific. |
Order: | 639 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: |
Order: | 603 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Overall this was a good vendor to deal with. They communicated well. And our product was shipped very speedily. We are pleased with the product also. |
Order: | 564 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Good Shipping Options Rating: OK Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: Merchandise was exactly as presented. Price was very competitive. Cusomer service was outstanding. |
Order: | 563 | ||
Rating: | Good | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Overall I had a great experience with library-dust.com. A small glitch in the shipping, where half the order was received and half was not, was resolved quickly. The customer service was great. I would recommend this merchant and would shop from again myself. |
Order: | 556 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: |
Order: | 555 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Hard to beat. Excellent pricing, efficient delivery. |
Order: | 553 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent online shopping. |
Order: | 510 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I ordered the 3M N-100 masks as part of preparation for a potential avian flu outbreak. Delivery was prompt and the product was exactly as described. I would definitely order from them again and have recommended their services to others. |
Order: | 509 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Quick shipping and fair price. Aprreciated shipping notice. |
Order: | 501 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: Decent price and fast service - I would buy from them again and have recomended same to a friend. |
Order: | 489 | ||
Rating: | Excellent | ||
Comments: | Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Thankyou for the great price and service. |